Melbet Software Terms & Conditions — Know the rules before you start

1General Introduction

This Terms & Conditions document serves as a legally binding agreement between melbet software and anyone using its services. By registering an account, playing games, placing bets, or using any feature on the melbet software platform, you are deemed to have accepted all of these terms.

Melbet software is an internationally licensed online gaming and Sports Betting platform. We serve users in Bangladesh and across the globe. However, it is each user's responsibility to ensure their activity complies with the laws of their own country.

Melbet software reserves the right to update these terms at any time. You will be notified at your registered email address, and the updated date will be displayed on the site.

2Account Registration

To register an account on melbet software, you must provide accurate and truthful information. The registration requirements are outlined below:

• Each individual may only register one account. Opening multiple accounts may result in all of them being permanently closed.
• The name, address, date of birth, and contact details you provide at registration must be completely accurate.
• Keeping your password confidential is entirely your responsibility. melbet software is not liable for any unauthorized access to your account.
• Transferring or renting your account to anyone else is strictly prohibited.
• Withdrawals may be restricted until the KYC (Know Your Customer) verification process has been completed.

3Age Verification & Identity Check

Melbet software strictly prohibits anyone under the age of 18 from registering an account or playing games. This is not just a rule — it is our ethical responsibility.

• Age is verified at the time of registration. Accounts created with a false date of birth will be permanently closed.
• Melbet software may request proof of age at any time if there is reason for doubt.
• If an account is found to belong to someone under 18, all winnings will be forfeited.
• If a parent or guardian becomes aware of unauthorized use by a minor, please contact us immediately.

4Deposit & Withdrawal Policy

All financial transactions on melbet software are secure and processed quickly. However, certain rules must be followed:

• Withdrawals must be made to the same account used for the deposit — transfers to third-party accounts are not permitted.
• Withdrawals may be put on hold if KYC verification has not been completed.
• Bonus balance cannot be withdrawn directly — wagering requirements must be met first.
• Melbet software takes a firm stance against money laundering. Any suspicious transactions will be investigated.

5Bonus & Promotion Terms

All bonus offers on melbet software come with their own terms. The general rules are as follows:

• The welcome bonus is available to new members only, at the time of their first deposit.
• All bonuses come with wagering requirements (typically 30x–45x), meaning you must wager the bonus amount a set number of times before you can make a withdrawal.
• Not all games may be available for play with bonus balance — eligible games will be specified separately.
• Each bonus is valid for a limited period. Any bonus that is not used within its validity period will be forfeited.
• If the same person claims a bonus using multiple accounts, all associated accounts will be suspended.
• Melbet software reserves the right to cancel any bonus if abuse is suspected.

6Betting & Gaming Rules

Every game and betting market on melbet software has its own rules. The general principles are as follows:

• Once a bet is confirmed, it cannot be cancelled — unless the cash out feature is available.
• If incorrect odds are displayed due to a technical error, the affected bets will be voided and stakes refunded.
• If a sports event is cancelled or postponed, melbet software's decision regarding all bets on that event is final.
• Delays in live betting are normal — placing bets to exploit these delays may result in account suspension.
• Maximum win limits apply and are stated on the relevant game page.

7Prohibited Activities

The following actions are strictly prohibited on melbet software. Violations may result in permanent account closure and forfeiture of your balance:

• Creating multiple accounts to collect bonuses (bonus abuse).
• Using someone else's account or selling your own account.
• Money laundering or transactions involving illegal funds.
• Controlling games or bets using software, bots, or any automated method.
• Deliberately exploiting game glitches or bugs.
• Rude or disrespectful behaviour towards other members or staff.
• Attempting to pass KYC using fake identity documents or false information.

8Account Suspension & Closure

Melbet software may temporarily or permanently close an account under the following circumstances:

• Violation of terms and conditions.
• Failure to pass KYC verification or submission of fraudulent documents.
• Suspicious financial activity.
• If your account has been inactive for an extended period (12 months or more).
• At the user's own request (self-exclusion).

If your account is closed, please contact us separately regarding your balance. If the closure was due to a terms violation, your balance may not be refunded.

9Privacy & Data Protection

Melbet software takes your personal data seriously. Our full data collection and usage practices are detailed in a separate Privacy Policy. In brief:

• Your information is never sold to third parties.
• We may be required to share information in response to a valid request from law enforcement authorities.
• All data is secured with SSL encryption.
• Even after an account is closed, data may be retained for a specified period as required by law.

For more details, visit our Privacy Policy Read the page.

10Responsible Gaming

Games on melbet software are for entertainment, not dependency. We are deeply committed to responsible gaming.

• You can set deposit limits, loss limits, and session time limits on your account.
• If you feel you may have a gaming problem, please use the self-exclusion option.
• Service is not available to anyone under 18 years of age.
• If you feel you may have a problem, please seek professional help.

For more details, visit our Responsible Gaming Visit the page.

11Terms & Conditions — Changes & Updates

Melbet software reserves the right to update these terms and conditions at any time. When changes are made:

• The updated date will be displayed on the site.
• You will be notified at your registered email address.
• For major changes, 30 days' notice will be given in advance.
• Continued use of our services after any changes will be considered acceptance of the updated terms.

12Contact & Complaints

For any questions or complaints, please reach out to our support team. We are committed to resolving your issues promptly.

• Live Chat: Click the chat icon at the bottom of the site (24/7)
• Email: support@melbetsoftware.app
• An initial response will be provided within 48 hours of receiving your complaint.